Kent Lettings – Privacy Policy

Last updated: 21/1/2026

Kent Lettings is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Kent Lettings is a trading name of Homes In The Sun Limited, registered in England and Wales. Registered office: 27 New Dover Road, Canterbury, Kent, CT1 3DN
Company number: 06062760
For the purposes of data protection law, Kent Lettings is the Data Controller.
Contact details: Email: info@kentlettings.uk
Telephone: 01227808065

2. The Data We Collect

We may collect and process the following types of personal data:
Landlords

  • Name, address, contact details
  • Bank details for rent payments
  • Proof of identity (for AML purposes)
  • Property ownership documents
  • Insurance and compliance information
  • Communication recordsTenants & Applicants
  • Name, address, date of birth, contact details
  • Proof of ID and Right to Rent documents
  • Employment and income details
  • Credit and referencing information
  • Previous landlord references
  • Bank details for rent payments
  • Tenancy documents and communication records
  • Other Individuals
  • Contractors and suppliers (contact and payment details)
  • Website users (IP address, cookies, enquiry forms)

    • 3. Lawful Basis for Processing Your Data

    We process personal data under the following lawful bases:
    Contract
    To perform our obligations under a tenancy agreement or management agreement.
    Legal Obligation
    To comply with legal requirements including:

  • Right to Rent checks
  • Anti-Money Laundering regulations
  • Safety and licensing legislation
  • HMRC requirements

    • To manage property, prevent fraud, communicate with clients, and operate our business efficiently.
    Consent
    Where required, for example for marketing communications (you can withdraw consent at any time).

    4. How We Use Your Data

    We use personal data to:

    We may collect and process the following types of personal data:
    Landlords

  • Set up and manage tenancies
  • Conduct referencing and compliance checks
  • Collect and process rent
  • Maintain properties and instruct contractors
  • Communicate with landlords and tenants
  • Meet legal and regulatory requirements
  • Improve our services
  • Market our services (where permitted)

    • 5. Who We Share Your Data With

    We may share personal data with:

  • Referencing and tenancy platforms (e.g. Goodlord)
  • CRM and property management systems (e.g. Street)
  • Contractors and maintenance providers
  • Utility providers and local authorities
  • Deposit protection schemes
  • Client Money Protection providers
  • Redress and regulatory bodies
  • HMRC and law enforcement where required by law
  • Professional advisers (accountants, solicitors)

    • We only share data where necessary and ensure all third parties are GDPR compliant.

    6. How Long We Keep Your Data

    Data Type
    Retention Period
    Tenancy records 6 years after tenancy ends
    Financial records
    6 years
    AML documents
    5 years
    Compliance certificates
    Life of tenancy + 6 years
    Marketing data
    Until consent withdrawn
    Website enquiries
    12 months

    7. Your Data Protection Rights

    Under UK GDPR, you have the right to:

    • Access your personal data
    • Rectify inaccurate data
    • Erase your data (where legally permitted)
    • Restrict processing
    • Object to processing
    • Data portability
    • Withdraw consent at any time
    • Lodge a complaint with the ICO

    To exercise your rights, contact us using the details below.

    8. Data Security

    We take appropriate technical and organisational measures to protect personal data, including:

  • Secure systems and access controls
  • Encrypted storage
  • Staff training
  • GDPR-compliant software providers
  • Regular data reviews

    • 9. Cookies & Website Tracking

    Our website uses cookies to improve your experience. You can manage cookie preferences via our cookie banner or view full details in our Cookie Policy.

    10. Contacting Us About Data Protection

    If you have any questions or requests relating to your personal data, please contact:Data Protection Contact:
    Kent Lettings
    Email: info@kentlettings.uk
    Telephone: 01227808065